7 Dos and Don'ts in Getting Started in User Centered Design


Posted by craigshoemaker
06-23-2009

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This week’s episode continues the series of user experience fundamentals with Dr. Tobias Komischke Director of User Experience at Infragistics. Tobias shares seven user-centered design concepts and the associated “dos” and “don’ts” with each point.

1: Orientation

Do

  • Try to answer the three fundamental questions for every screen:
    • Where am I?
    • Where have I come from?
    • What's next?
  • Employ UI patterns (often implemented by controls) to answer these questions
    • Bread crumb and outlook bars do an excellent job of orienting a user

Don’t

  • Provide a blank context for a screen

2: Visual Attention

Do

  • Group items that go together
  • Make important elements stick out using size and color
  • Use relative white space as a way to draw attention

Don’t

  • Give all visual elements the same “weight” in size and color
  • Use motion or animation unless you have a good reason to do so

3: Visual Structure and Flow

Do

  • Think about how people consume visual information (often top to bottom and left to right)
  • Provide visual clues to guide users what to look at first, next and so on
  • Place controls that finalize actions at the end of the flow
  • Pay attention to consistent alignment
  • Try to adhere to established conventions

Don’t

  • Add components to a screen simply because there is space to fill
  • Place submit buttons at the top of a form  - we’re looking at you, SharePoint :)
  • Require users add in un-necessary data

4: Scrolling & Paging

Do

  • Employ paging when data is 3x or more larger than the available view area
  • Give ways for users to jump to specific pages when dealing with a lot of data

Don’t

  • Scroll horizontally unless you absolutely must
  • Scroll endlessly

5: Text

Do

  • Vary font sizes to bring attention to important text
  • Choose font sizes that people can read

Don’t

  • Select text colors that are hard to read
  • Use text when it obstructs the meaning or a function of an operation – consider using an icon

6: Icons

Do

  • Use icons to save screen real estate
  • Provide a legend to explain meaning of icons
  • Define tool tips to give context and meaning to icons

Don’t

  • Use icons to represent complicated concepts
  • Use icons inconsistently throughout the application

7: Graphs

Do

  • Bar charts when possible
    • Research indicates bar charts are easiest to interpret as the X axis doesn’t convey meaning relative to the value
  • Label chart scales
  • Use appropriate scale values

Don’t

  • Rely solely on ability of the user to interpret volumes
    • For example, 3D pie charts may prove difficult to understand as volumes are difficult for users to rate

Reference Books

In the interview Tobias mentions a number of books that you may find useful when building data visualization screens:

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